Return & Refund Policy

Last updated: February 11th, 2026

Returns

POW Kids Health accepts returns for both defective and non-defective products.

To be eligible for a return:

• Items must be new or slightly used

• The return request must be made within 7 days of delivery

Returns requested after 7 days from delivery will not be accepted.

Return Method

• All returns must be sent by mail

• Customers are responsible for return shipping costs

• Return shipping labels are not provided

Exchanges

• Exchanges are not accepted

Restocking Fees

• No restocking fees are charged

Refunds

Once your return is received and inspected, refunds are processed within 15 days of receipt.

Refunds will be issued to the original payment method used at checkout.

How to Start a Return

To initiate a return, please contact us through the contact information provided on our website:
https://powkidshealth.com/pages/about-us